Legal
Terms & Conditions
Please read these terms carefully before subscribing to the coaching service.
1. The Service
The Wellness & Fitness Coach (Ti Mackenzie) provides personal coaching services focused on wellness, fitness, and personal development. The service is delivered through a dedicated coaching app and includes structured tasks, check-ins, and communication as defined by the chosen subscription tier.
2. Subscription Terms
All subscriptions:
• Require a minimum two-month commitment
• Require one month's notice for cancellation
• Are billed monthly in advance
• May be changed with notice, taking effect at the next billing period Cancellation requests should be made through the contact form or coaching app. Your subscription will continue until the end of your notice period.
3. Client Responsibilities
Coaching works best when clients:
• Engage actively with tasks, check-ins, and feedback
• Communicate honestly about progress and challenges
• Respect communication boundaries and response timeframes
• Take responsibility for their own participation The service is collaborative and requires your active participation to be effective.
4. Communication Boundaries
This is a structured coaching service with defined communication methods and timeframes. Communication is purposeful and designed to support progress, not constant contact. Response times and communication windows are established during onboarding and should be respected.
5. Limitation of Liability
The Wellness & Fitness Coach (Ti Mackenzie) provides guidance and support for general wellness and fitness. Results depend on individual effort and circumstances. No specific outcomes are guaranteed. The service is not a substitute for medical, psychological, or emergency care.
6. Intellectual Property
All materials, methods, and content provided as part of the coaching service remain the intellectual property of The Wellness & Fitness Coach and may not be shared, reproduced, or distributed without permission.
7. Termination
The coach reserves the right to terminate a coaching relationship if the client consistently fails to engage, violates communication boundaries, or behaves in a way that makes continued coaching untenable. In such cases, a pro-rata refund may be offered at the coach's discretion.
8. Changes to Terms
These terms may be updated periodically. Significant changes will be communicated to active subscribers. Continued use of the service after changes constitutes acceptance of updated terms.
9. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Last updated: June 2026