Legal
Privacy Policy
Your privacy matters. This policy explains how personal information is collected, used, and protected.
1. Information Collected
The Wellness & Fitness Coach (Ti Mackenzie) collects personal information that you provide directly, including:
• Name and contact details (email address)
• Payment information (processed securely through third-party providers)
• Health and wellness information you share during coaching
• Progress photos and updates submitted through the coaching app
• Communications through the coaching platform
2. How Information Is Used
Your information is used to:
• Provide personalised coaching services
• Process subscription payments
• Communicate regarding your coaching programme
• Improve the service based on aggregate, anonymised insights
3. Data Protection
Personal data is stored securely and accessed only for the purposes outlined above. Third-party services (payment processors, hosting) are selected for their compliance with data protection standards. Your coaching communications are treated as confidential.
4. Your Rights (GDPR)
Under GDPR, you have the right to:
• Access the personal data held about you • Request correction of inaccurate data • Request deletion of your data (subject to legal requirements) • Object to processing in certain circumstances • Request data portability
To exercise these rights, please contact through the website contact form.
5. Data Retention
Personal data is retained for the duration of your subscription and for a reasonable period afterward for accounting and legal purposes. Coaching communications may be retained to support continuity if you return to the service.
6. Cookies
This website uses essential cookies for functionality and may use analytics cookies to understand site usage. You can control cookie preferences through your browser settings.
7. Contact
For privacy-related enquiries, please use the contact form on this website. Requests will be responded to within 30 days.
Last updated: June 2026